Launch Week Day 2: Customer Portal, reborn

Donatien Dubois

Customer Portal

The Customer Portal lets your customers handle their billing end to end — pay invoices, update details, add payment methods, upgrade, downgrade, buy add-ons — with zero tickets to your team. Now it’s fully yours: match it to your brand, and embed it right inside your product so customers never leave your product.

Customer Portal overview showing a branded billing dashboard

  • Make it yours. Logo, accent color, light/dark, corner radius — set per invoicing entity. It applies to the portal, checkout, embeds and shared dashboards alike.
  • Embed anything. Drop in the whole portal, or a single widget — invoices, usage, plan, payment methods — with one <script>, an iframe, or React.
  • Safe by design. Short-lived, per-customer tokens. Mount on any origin, no domain allowlist.

What your customers can do

A dedicated space where your customers can:

  • Track their consumption in real time — a transparent breakdown of consumption and accrued costs, so end-of-month invoices are never a surprise.
  • Upgrade, downgrade, or add on — customers change tiers or buy add-ons instantly, in full autonomy, driving expansion revenue without sales intervention.
  • Manage payment & billing details — update cards, billing addresses, and payment preferences anytime.
  • Access invoice history — view and download past invoices and receipts on demand.

Usage widget embedded directly inside a product, showing consumption in real time

Invoices widget listing past invoices with download links

Plan preview widget showing upgrade and downgrade options

The result: fewer support tickets, more expansion revenue, and a billing experience that feels native to your product.

Getting started

  1. Customize your look — upload your brand logo and select your accent colors to make it look native, in Settings > Branding.
  2. Choose your integration — mint a customer token, then use our hosted portal, or drop our embedded iframe code straight into your app.

To read more, check out our documentation on Customer Portal.


Donatien Dubois

Co-founder & Head of Strategy at Meteroid

Donatien is co-founder and Head of Strategy at Meteroid. By combining a financier’s eye for pricing, billing and growth with a consultant’s obsession with customer needs, he ensures that Meteroid helps SaaS transform their billing from a technical hurdle into a strategic engine that pays off.

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About Meteroid

Meteroid is an open-source billing and monetization platform for software companies. Meteroid helps teams launch, test, and scale flexible pricing models (including usage-based billing) without the engineering headache.